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Corporate Collect Terms of Platform use:
As the signatory on this document, I declare that I am authorized to sign this document on behalf of the entity detailed above. I declare that I authorize Corporate Collect to deduct any amount that I am liable for, be it costs or for services rendered, that arise from the agreement, from my bank account. Not limited to this bank account only but to any other banking details I may reveal to Corporate Collect. I declare that I have the signing powers or have the authority to provide the right to debit the account mentioned above and/or all other accounts I update on the system profile. I understand that the debit order service comes at a cost to me and that corporate collect will recover any funds owed to them by me, from the funds collected on my behalf. I understand that Corporate Collect submits a debit order to the bureau seven days prior to the required action date. Therefore any debit orders that need to be cancelled must be auctioned on the system before this.
Corporate Collect undertakes to pay all the funds collected on my behalf to my specified bank account within 3 working days of me submitted a payout request. All payouts to me will be the sum of the collected funds minus Corporate Collect fees as per my L3 Fees Certificate.
I understand that all service fees and costs may change. I understand that communication about these changes will happen by email to the email address I entered in the application. I accept the responsibility to ensure that this is a valid email account and understand that this account will be used for all formal communication with me. I accept that dispatching of information to this email account will be considered official.
I declare that I am authorizing Corporate Collect to collect monies owed to me by my debtors. I understand that Corporate Collect acts as an agent in this matter and that it is my full and total responsibility to ensure that all and any collections instructions submitted to the Corporate Collect system is legal and that I am entitled to do the collection. I understand that the ultimate responsibility to hold a legitimate mandate for the collections lies with me. Failures are billed for per item. A failure will be any instruction to collect that is returned by the ACB network to Corporate Collect.
I understand that there is a mandatory validation process in place at a fixed cost to me. This process is an elementary check to ensure that the bank information that is entered on the system is formatted correctly and is possibly correct. This does not imply that the bank account actually exists with the nominated branch or is still open. Therefore items cleared by the validation process may still fail due to collection prohibitions in the specific branch or on the specific account.
I understand that I have access to a more sophisticated verification process. This verification process confirms the correctness of the banking details and confirms that the application for the debit order is also the owner of the bank account. This is done by submitting the bank details and personal RSA ID number to the ACB network. This process restricts the opportunity for people to run debit orders against accounts that do not belong to them. This verification service is available on a per item costs. This service is compulsory for all call centers.
Debit orders that fail for two consecutive months on a client’s account will in the system automatically disabling the individual debit order. I understand that it is my responsibility to confirm the clients banking details and capture a new debit order. Maintaining banking details of my clients is my responsibility.
If Corporate Collect fails to collect costs from me for any reason whatsoever, I will be liable to pay all such fees.
I understand the importance of my system credentials and that Corporate Collect carries no responsibility for the abuse of these credentials. I understand that user activity is tracked on the system and that it is my sole responsibility to ensure that my credentials are not used by someone else.
All parties to this agreement have the right to declare a breach of contract at any stage. If a breach is declared, the details of the breach must be revealed to the other party. Upon receiving such a notice the other party must respond within 72 hours. The party responsible for the breach will have 7 banking days to address the breach and rectify it.